Notify me not working.

So how hard can it be to update / change my "notify me" cell phone details.

After several e-mails and a visit to the branch itself, still no success.

So what now ABSA - my notify me does not work which means I cannot do any transaction as the "sure check" doesn't arrive, I cannot see if any unauthorised transactions are taking place on my account and I am paying for a service which I am not receiving.

Several years ago I had to get the Banking Ombudsman involved to sort my issues out - I will do this again if you cannot assist.