SC
Stephan C
1 reviews | Active since Sept 2010
12 Feb 2022, 17:18
Notification services down.
Absa notification services are down and we cannot report it. I wanted to buy food online and now I can't receive an OTP.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
14 Feb 2022, 11:20Dear Stephan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply14 Feb 2022, 11:20
Official
Dear Stephan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Best regards,
Absa's replyOfficial
14 Feb 2022, 11:33Dear Stephan,
Your concerns are very important to us and advise that the technical error should have been resolved by now.
We sent you an email requesting that you please re-try to perform the transaction and if the error still persists, please share your account number for us to get one of our Digital Banking Specialists to resolve the OTP issue for you.
Your concerns are very important to us and advise that the technical error should have been resolved by now.
We sent you an email requesting that you please re-try to perform the transaction and if the error still persists, please share your account number for us to get one of our Digital Banking Specialists to resolve the OTP issue for you.
Best regards,
Absa's reply14 Feb 2022, 11:33
Official
Dear Stephan,
Your concerns are very important to us and advise that the technical error should have been resolved by now.
We sent you an email requesting that you please re-try to perform the transaction and if the error still persists, please share your account number for us to get one of our Digital Banking Specialists to resolve the OTP issue for you.
Your concerns are very important to us and advise that the technical error should have been resolved by now.
We sent you an email requesting that you please re-try to perform the transaction and if the error still persists, please share your account number for us to get one of our Digital Banking Specialists to resolve the OTP issue for you.
Best regards,