Nothing premium about ABSA premium service

Item: Absa
Rating: 1
Author: Santhuri M

Please don't offer a premium banking service if it actually worse than a basic banking service. Effort to complete a basic change, required more work than a training schedule to climb Mt Everest. Ancient technology, app doesn't work properly, required to go into a bank to perform a basic change, really when your clientele are busy professional people. Come on ABSA, your competitors leave you miles behind.... I am done with loyalty....

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Replies (1)

Absa's replyOfficial

08 Aug 2019, 13:28

Dear Santhuri Muthukrishna , Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards
Daphne Le Grange

Absa's reply08 Aug 2019, 13:28

Official