Nothing AFRICAN"acity" about this bank

Absa Virginia branch in the Free State, has the most ***********, unfriendly and unhelpful staff, probably even borderline ******.

The teller makes a mistake by using a previously paid for account's reference number, when my mother went to advise them of the error, they told her there is nothing they could do. HOW?!! How is that even possible, no efforts made to try and remediate the situation and now she has to run around fixing this barbaric idiot's mistake?! Such an expensive mistake for a person to be so careless about. It's really disgusting!!! My advice to anyone looking to use Absa, is DON'T!!! They have exorbitant fees which the add as service fees and other extra stuff which doesn't even make sense.