1 reviews | Active since Jan 2011
Not valued a client- Pregnant
<p>I need an urgent break for atleast 3-4 months. I have been a loyal client who paid consistently, and now when I have asked for a break, I have not been met with a compromise, or room for negotiation. I am a new mom, and requested assistance to get back on my feet following the birth. Please will you look into this urgently for me, I do not want to run into arrears, I am willing to pay, but please honour my request for a break for atleast 3 months.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
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After calling I attemted to email and got a response from a Robin Minnaar, that suggests I call a call centre number. Please note I am not in a position to contact any call centres, I had tried before going on maternity leave and would either get through to a line where the agent did not have their earphones, or I would get through to 1 person and be done with 10 people and get no where by the end of the call.
***
After calling I attemted to email and got a response from a Robin Minnaar, that suggests I call a call centre number. Please note I am not in a position to contact any call centres, I had tried before going on maternity leave and would either get through to a line where the agent did not have their earphones, or I would get through to 1 person and be done with 10 people and get no where by the end of the call.
thank you
Best regards,
thank you
Best regards,
Good day
Please cancel this request, I received a disturbing call stating that I would have to pay in 60%, and then 40% later. This was fine and I did agree to it, but then came the news of the credit life and I would have to call them to ensure i reinstate the credit life, and this seems to be a bigger mission than I thought. As such, please let me debit order run as per normal, please do not amend my credit profile on the credit bureau, I will ensue that the funds are met for 100%
Good day
Please cancel this request, I received a disturbing call stating that I would have to pay in 60%, and then 40% later. This was fine and I did agree to it, but then came the news of the credit life and I would have to call them to ensure i reinstate the credit life, and this seems to be a bigger mission than I thought. As such, please let me debit order run as per normal, please do not amend my credit profile on the credit bureau, I will ensue that the funds are met for 100%