1 reviews | Active since Aug 2016
NOT TCF COMPLIANT
<p> I have been enjoying the benefits of owning credit card with Virgin money for many years. Last year I was left stranded my husband left me behind with the kids destitute financially and unemployed since I was persuing my business.</p> <p> </p> <p>Just like any other account Virgin money credit card was also affected as i was unable to pay, howver i managed to stand up and secure contract with a small salary. Last month i wasn contacted and notified that i need to make payment of what i can afford to hold the account to be handed to court. i went around and borrowed that money R500 and i paid it. PROOF OF P;AYMENT WAS SENT TO ********** <p> </p> <p>The following Monday i was contacted to arrange Debit order and the consulted confirmed that it was done. I also received email from Thabiso Ncube who confirmed the debit order. The agreed date of payment the 25th when i get my salary. Indeed on the 25th my acccount was debited R1200 as agreed.</p> <p>Day before yesterday i received a court summon!</p> <p>But why all the trouble of making arrangements and you still proceed with your sermon story?</p> <p> </p> <p>And why was i misled by your consultants lead to believe that if i make regular payment at least i wont be prosecuted????</p> <p> </p> <p>I find this to be very abusive and bully, all this years i was paying you accordingly now that IM down you make matter worse by taking my kids bread money and still proceed with your nonsence.</p> <p> </p> <p>You need to enducate your staff about TCF because i might not be able to pay the lumpsum that you want but i have shown commitement to pay and who said the situation will remain as is?</p> <p> </p> <p> </p>
Hi there
Thank you for the posting.
The matter will be referred to the correct department for investigation and feedback.
Kind regards
The Virgin Money Team
Best regards,
Hi there
Thank you for the posting.
The matter will be referred to the correct department for investigation and feedback.
Kind regards
The Virgin Money Team
Best regards,
