LN
Linda N
1 reviews | Active since Oct 2020
22 Apr 2021, 16:37
not statements not confirmation of account details
credit report has not been updated nor have I received a statement of account surely against the law to not provide basic information such as this to customers when i make regular payments to my account
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Absa's replyOfficial
23 Apr 2021, 11:12Dear Linda
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
Absa's reply23 Apr 2021, 11:12
Official
Dear Linda
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care