Not so premium banking part 2

So after going into the bank to unblock my card for the 4th time since I got it in February 2018, I was told my card have not been Fica’d, hence the account not working. The lady ( Tersia van Deventer) that was assisting me in opening the account did not upload my Fica documents when opening the account. Strange how I was able to use the card twice even though the account does not actually exist... Nevertheless I showed them the documents I used to Fica the account, which was not older than 2 months! It was not accepted and I had to re-submit all my documents just to CLOSE MY ACCOUNT!

Absa you have just lost another premium client due to your *********** staff!! #absasuck #notsopremiumbanking #absa