Not satisfied with Absa'service

Absa partially dealt with the previous complaint that in had. they in formed me that my account was overdrawn and that they may deduct once again at the end of March 2015. my account was never overdrawn, Absa deducted funds that they were not suppose to deduct and therefor my account went into a minus. They have refunded me, but still claim that another ledger fee of r57 will be deducted end march 2015. I cannot go<br> on like this, I have spoken top the branch manager of cape town herengraght and he assured me that they will do their best to help, but I have not received any written communication from them. They only refunded the deductions for February. What about the admin fees that they have been charging me for since 2014? where is that money? this is ***** and I am still very unhappy.