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Eezy E

1 reviews | Active since Mar 2012

31 Oct 2020, 08:53

Not safe to bank with Absa

Disgusting service received from Absa on a Saturday morning. Called your ***** line to report funds **********ly taken from my account and the consultant laughed, showed no empathy and couldn't assist me at all. How can you laugh at your clients when they are in distress?

Absa: CHEQ1719, Sch t, 30/10/20 SETTLEMENT/C - ACB DEBIT:EXTERNAL, MBLVALFEESMBLVALFEEMERC06-09/2, R-1,725.00, Available R10,610.41. Help ***; MARTIA 490

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Replies (1)
Absa
Absa's reply02 Nov 2020, 14:39
Official
Dear Azille
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation as well as the number you called from  , time and date . Please use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
 
 Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management