MJ
Molefe J

1 reviews | Active since Mar 2015

25 Mar 2015, 13:15

Not responding to requests to call customers

I phoned in last Friday to find out when my Pension is gonna be paid. The call centre agent sent him an email to give me a call on Monday but he didn't. I sent him two more emails that he didn't respond to.

0
Replies (1)
Absa
Absa's reply21 Apr 2015, 14:54
Official
Hello MolefeJasen,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd