AB
Andre B
1 reviews | Active since Feb 2012
11 Jun 2025, 13:59
Not responding to mails
My client has been asking for amortization schedules on 2 old accounts for 3 months now and you guys simply ignore her! We need to finalise her financials and can not proceed without it! Ridiculous
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Absa's replyOfficial
11 Jun 2025, 15:17Dear Andre Briedenhann, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply11 Jun 2025, 15:17
Official
Dear Andre Briedenhann, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,