JB
Jano B

1 reviews | Active since Oct 2012

10 Dec 2016, 10:49

Not receiving student offers

<p>This is the 3rd or 4th time I'm contacting Absa about not receiving the student offers I'm paying for. I'm considering taking legal action at this point as Absa is pocketing money without giving the rewards. Or I'll just open a case at a police station. And your service is pathetic too. With other banks I'm assisted immediately, but with Absa I wait ages and nothing happens. And please don't send me another reply saying your sorry or that you'll "furnish back shortly", because you never do. I won't be in town after this weekend, so I am demanding that Absa pay out the free movie ticket to my account so I can enjoy it in January when I'm back near a cinema again. I've also not received the data bundle.</p>

0
Replies (2)
Absa
Absa's reply12 Dec 2016, 11:12
Official
Dear Customer Thank you for bringing thismatter to our attention. Kindly provide me with your account number to enable me to escalate the matter for you. Regards Claudette

Best regards,

JB
Jano B's update12 Dec 2016, 15:37
Reviewer Update

My ID number is ***. It was included in the review anyway.