1 reviews | Active since Oct 2016
Not receiving statements.
I had it with MBD Attorney's and ABSA are also accountable as they are using this useless attorneys to do business with. My credit card was handed over to MBD and I made an arrangement for a debit order to go off.
I sent various e-mails asking for a statement on my account as I have no clue on what is going on with this account. They never send any statements and they don't give me a breakdown of what has been paid and how much they took for the services to ABSA.
My question is why can't ABSA send me a statement every month as they must be able to see what is going on with this account. When my account was handed over for Truworths they send me a statement every month and my account was paid in full with no hassles. I will not make another payment before I don't know what is going on.
I am allowed to receive this information as the National Council for Debt Collectors state this in their policy.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
