NP
Nannette P

1 reviews | Active since Oct 2017

04 Oct 2017, 14:53

Not Receiving RVN

For some reason I'm receiving my RVN when trying to add a new beneficiary. I went to the branch in Kroonstad and they informed me that all the information is correct and that it must be my phone. I put the sim card in a new phone and it still sends only the login sms, but no RVN.

0
Replies (1)
Absa
Absa's reply04 Oct 2017, 16:48
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,