MS
Michael S
1 reviews | Active since Feb 2025
25 Feb 2025, 10:51
Not receiving my Homeloan Statement
I need my updated home loan statement please
I have asked before but do not receive this on a monthly basis
Helpful (0)
Replies (5)0
Replies (5)
Absa's replyOfficial
25 Feb 2025, 11:02Dear Michael Simpson, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply25 Feb 2025, 11:02
Official
Dear Michael Simpson, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
MS
Michael S's updateReviewer Update
25 Feb 2025, 11:30Please this is urgent, all I need is my latest home loan statement sent to my email address
MS
Michael S's update25 Feb 2025, 11:30
Reviewer Update
Please this is urgent, all I need is my latest home loan statement sent to my email address
Absa's replyOfficial
25 Feb 2025, 13:16Dear Michael Simpson, I have responded to you via email, from Marvellus Chauke.
Best regards,
Absa's reply25 Feb 2025, 13:16
Official
Dear Michael Simpson, I have responded to you via email, from Marvellus Chauke.
Best regards,
MS
Michael S's updateReviewer Update
26 Feb 2025, 10:01I have asked for the statement of 31st January 2025, ABSA keeps sending me the statement for end of November 2024, please I don't think it is so difficult just to send me last month's statement. Please phone me
MS
Michael S's update26 Feb 2025, 10:01
Reviewer Update
I have asked for the statement of 31st January 2025, ABSA keeps sending me the statement for end of November 2024, please I don't think it is so difficult just to send me last month's statement. Please phone me
Absa's replyOfficial
26 Feb 2025, 10:28Dear Michael Simpson, Please be advised that statements on the Home loan accounts are sent quarterly, not monthly. Please confirm the reason for requesting the statements to emable us to assist further, I await your reply, from Marvellus Chauke.
Best regards,
Absa's reply26 Feb 2025, 10:28
Official
Dear Michael Simpson, Please be advised that statements on the Home loan accounts are sent quarterly, not monthly. Please confirm the reason for requesting the statements to emable us to assist further, I await your reply, from Marvellus Chauke.
Best regards,