Not receiving credit card statements despite regular payments for over a year

I’ve been faithfully paying into my Absa credit card account every month for the past year, yet I have not received a single statement—neither electronically nor via post. This has made it nearly impossible to track my payments, verify charges, or manage my account effectively. I depend on these statements to reconcile my budget, check for unauthorized transactions, and ensure I'm not accruing unjust fees.