1 reviews | Active since Jul 2016

07 Jul 2016, 11:27

Not quite done yet

<p>Wow I can't even explain how bad the service is. I decided that I can't continue with Absa after numerous occasions of bad service. Trying to close my accounts is so frustrating. I have come in to the stellenbosch branch for the 3rd time now trying to close my accounts. The staff have absolutely no idea what they are doing. I keep getting sent from cashiers to enquiries and vise versa. Can't wait to be done with Absa. They have waisted so much time in my life. </p>

0
Replies (3)
Absa
Absa's reply07 Jul 2016, 12:05
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your account number to enable me to assist you.

Kind regards

Claudette Lewis

's update11 Jul 2016, 08:06
Reviewer Update

Hi,

Any feedback?

Absa
Absa's reply11 Jul 2016, 09:45
Official

Dear Customer

I have sent your request through to card division to close the account as instructed.

Kind regards

Claudette