Not protected by ABSA AS A CREDIT CARD IS ONLY A MEDIUM OF PAYMENT

<p>On the 12 September 2016 I notice an amount of R722.00 on my ABSA credit card waiting to be financial release. I was unfami**** with this transaction and immediately contact ABSA and stop my credit card at a cost of R120.00. I was told that they will immediately investigate and will get back to me within 48 hours. Needless to say after a couple of calls and emails and after I was told I'm not the only ABSA customer the money went through my account on the 16th. I received an email from ABSA on the 18TH apologies for the delay in response and telling me a credit card in only a medium of payment ( TELL ME SOMETHING I DON'T KNOW) and they are not authorized to cancel any transaction on my behalf. ABSA suggest that I contact the merchant and instruct them to cancel the transaction. Now why I’m I phoning and mailing ABSA how are ABSA protecting me. If someone *****s your card or detail you are on your own! Because you not the only customer of ABSA! After 7 days ABSA email me to tell me sorry you on your own! Bad! Bad customer services!!! If this is the case please cancel my credit card!</p>