Not open at advertised times

Item: Absa
Rating: 1
Author: Riaan L

It is absolutely embarrassing that a bank is not open 9am on a Saturday morning. I am currently waiting outside the Sea Point Absa branch and there it is 9h15 and no indication that they will open soon

Helpful (0)

Replies (2)

Absa's replyOfficial

15 Jul 2019, 13:33

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd

Absa's reply15 Jul 2019, 13:33

Official

Absa's replyOfficial

16 Jul 2019, 12:08

Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd

Absa's reply16 Jul 2019, 12:08

Official