PW
Pieter W

1 reviews | Active since Sept 2012

09 Feb 2016, 07:16

Not my HOMELOAN

I received mail about a bond with our trust's details on, but the bond isn't ours.<br> <br> I think that when we app**** for an account with ABSA for the trust, someone allowed our details to overwrite that of another trust with the same name (different registration number) and now I inhereted that trust's bond.<br> <br> ABSA is unable to rectify the problem, and after a month I still receive SMS warnings about account in arrears and snail mail - even though I'm not even a client of ABSA.<br> <br> I mailed the Absa Client Services (what service?) almost a month ago, and-ClientCare [Email Removed] - they don't care

0
Replies (1)
Absa
Absa's reply09 Feb 2016, 12:06
Official
Hello PakkaZA,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd