Not keeping with the plan!
Absa vehicle restructuring plan is a myth, they are there to help you, I have app**** 3 months ago, approved, but still my original debit is going off month after month, the new restructured payment is not app****, what's going on absa?? Worse service ever.
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Absa's replyOfficial
03 Feb 2020, 15:03Dear Carel Nortje Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply03 Feb 2020, 15:03
Official
Dear Carel Nortje Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,