TL
Tebogo L

1 reviews | Active since Aug 2013

26 Jan 2016, 14:28

Not informed of debit

I have a credit with ABSA that I couldn't make payments on since last year June as I was unemployed. I recently found and a job and on the 25th made a payment on the account, was surprised when an amount of R4000.00 was debited from my savings but was not even informed of this nor asked what payments I could afford. How am I even supposed to get through the work with transport money as I use public transport which is quite expensive. How will I make it work to be able to make those repayments when I've been debited such a hefty amount????

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Replies (1)
Absa
Absa's reply27 Jan 2016, 09:12
Official
Hello tebogo92,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd