Not impressed with bank or service

<p>I am not impressed with the service at this bank. I bought my car thru this bank and Im not happy. First u don't help your customers if they can't afford the premium due to having no work. You tell me to sell my car. Really. You didn't get back to me after my last complaint. Last week Friday or Sa****ay I get a sms that I must send thru proof of car insurance or you guys will deduct R660 with my premium. What kind of service is that? You don't phone and discuss this with me. U send a impersonal sms. Well I sent it thru to the email provided and haven't heard anything back from u guys. Did you get it? Feedback would be great. And I don't give consent to you guys just deducting like u want. Instead of taking the money off my account every month, I want to rather eft it myself. So I would appreciate someone replying to me. I was with mfc with my previous car and they were so much better and helpful when we couldnt pay. Can I transfer the rest of what I owe to another bank instead of dealing with you guys????</p>