Not impressed

Vehicle Finance: : I was placed under debt review 2016, i paid the debt counseling department who said that they will make arrangements on my behalf... i cancelled the arrangement with them a few months later cause absa came to my house to repo my car, i spoke to them and made arrangements, i earned a training salary which was not much, but still i made payments to the bank, amounts differed from R5000 to R7000 and in some cases R12000 even though i couldnt afford it, my initial instalment is R4090.... for the months of january and feb 2018 i could only afford to pay R5000, i got a missed call on my phone 24 march 2018... i tried calling the number but there was no answer, i then called the client service number who transfered me to vehicle finance department, they said they cant help me i need to speak to a lady by the name of Christa ext 011 ********** ... i tried calling more than 10 time from my number, i finally got hold of her, i explained to her that i went in to the bank explainig that i cant afford to pay R7000 at this stage as i started a new job in january 2018, the lady told me its fine as long as you make a payment, i then paid R5000 on the 27th of jan and feb, she told me that she has no record of my arrangements, i then told her that i dont have much air time can she please call me back, she said no, they dont want to make arrangements with me, i want to speak to them so i should call, my air time ran out, i then tried calling her from a different number ********** , i called more than 20 times the phn rang but there was no answer and this was not even 1 min after my call cut, i called the call centres and they could not help, i then got her managers phn number 011 ********** , there was no answer the 3 times i tried and there after her line was busy, i phoned the call center again cause i was worried the consultant told me that they sending someone to repo my car... i made payments and i tried my best to pay more where i can, i have the feeling christa is fefusing to assist me and im not prepared to loose my car as i use it to generate an income, im a short term insurance sales agent and my job requires me ti have own transport... my training is over at my company and im willing to make arrangements with the bank, i need help, i dont know who to speak to as no1 could help me, they say i need to speak to christa but shes also not helping or taking my calls i have proof to show how many times i tried calling from the 2 numbers i used and the one client service agent i spoke to was kind enough to tell me that shell send christ an e-mail as she just walked to her desknm, but i have not received a call as yet

It occurred on: March 24th, 2018

I want:To take my calls and make arrangements with me, i need to pay my car