NOT HELPFUL & FALSE INFORMATION

I APP**** FOR AN ACCOUNT WITH ABSA. GOT MY CARD VIA COURIER. WITH THE CARD IS NOTE THAT SAID I MUST PHONE ***TO RETRIEVE THE PIN. WHEN I PHONED THE NUMBER THEY COULD NOT HELP ME AND TRANSFERRED ME TO 3 PEOPLE. IN THE END THE CALL CENTRE PUT ME THROUGH TO THE BRANCH. AT THE BRANCH THEY LET ME SPEAK TO THE BRANCH MANAGER OF ALBERTON. SHE WANTED ME TO GO ANOTHER BRANCH. NOT REALLY ASSISTING ME. SHE TOOK ALL MY DETAILS AND SAID SHE WILL CONTACT ME BACK. WHEN I ASK WHEN SHE WILL CONTACT ME SHE SAID WHEN SHE HAS TIME. NOT SURE WHEN THAT WILL BE. THIS IS NOW THE HELPFUL PEOPLE FOR YOU AT ALBERTON BRANCH IN THE BOULEVARD. THIS IS THE WORST SERVICE THAT ABSA HAS GIVEN ME. AT THIS MOMENT I FEEL LIKE CLOSING MY ACCOUNT BUT IT DOES NOT LOOK LIKE ABSA CARE.