Not helpful

So my friend and I went to Absa to get some customer service,only to find out that only one computer was working . So we sat like others and waited for our ticket to be called out after an hour we finally got assisted , while we were busy with the process , Ronita Dalton (Branch manager)she came to us and tried to bribe us with the Absa caps as she bribed others and we didnt take them .. now they had to assist us with the cellphone banking app and the lady who was assisting us had to call her supervisor (Lihle) and when Lihle got to our table she just looked at us with an attitude and did not Greet US .. mind you if it was a different race she was going to greet them with a smile now that we demand that she greets us she was like she's not going to come for just a hello ... I mean like we've been waiting here to get assisted just to get this trash treatment Absa Balfour Mall is just trash