Not helful

I have app**** online for car finance and to date i have not heard of the outcome of my application. When i phoned their call centre i was given the email address to send all the required details of which i did and also went to the nearest absa to their consultant to scan and email them again. I have been sending numerable email to their caroline email for them to ackowledge my application and documents received without any response to date. Their call center has no use but refer me to the consultant who is dealing with my application but do not have her number.<br> <br> I app**** online because i did not want to do the run around and make so many calls to be assisted.<br> <br> Today then again i decided to phone the call centre and i was put on hold because they cant find the contact number of the consultant who is handling my application.<br> <br> It so disappointing that Kina Fourie can sit with my application without contacting me or even emailing me to tell be if i am approved or not or even acknowledge receipt of my documents. What kind of service is this?<br> <br> I rather cancel this deal and try with another bank, i sure by now with other banks i would have received feedback