Not Happy with the assessment that was done after accident

<p>I was involved in accident on the 13th March 2017,and my car was towed to the Panel Beater ,but it came back with a cv joint that is damaged ,and this problem was not there before accident,we only experience this after accident,when i talk to the Panelbeater(Motorlab) they said they only fixed what they were told to fix by Insurance,no wheel alignment was done after accident,how can you release a car to the client without wheel alignmnet why are we paying insurances if they wont assist us in times of need???,now am using public transport because i wont be able to drive an unstable and shacky car when you jump hamps and when you press break pads,can anyone assist because am sitting with a problem of which no one is willing to help.</p> <p>They send my car to their friends (fordthe glen) to check if the damage was cause by an accident and i was not surprised with their report when they said NO the cause of cv joint damage was not from the accident.how can you leave all ford branches around eastrand ,and send the car to westrand for assessment??and when we phone ford the glen these no report of a car being assessed with them,so where does this report coming from i need answers and i want my car to be fixed.</p>