RL
Ryan L

1 reviews | Active since Jun 2020

03 May 2023, 06:45

Not good enough

I was the victim of ***** where I was held at gunpoint and made to pay someone. I reported this case of ***** to Absa more then 3 weeks now and I am still waiting for my money to be paid back.

70k is a lot of money. And I just keep getting messages that it’s still under investigation.

This is not acceptable, I have opened ******** cases against the people responsible and yet I am the person who is now after having a severely traumatic experience an struggling financially

0
Replies (1)
Absa
Absa's reply03 May 2023, 09:20
Official
Dear Ryan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.  The reference number for your complaint is C-***0. Regards Pravesh Bejay Absa Bank Group Customer Care