RL
Ryan L
1 reviews | Active since Jun 2020
03 May 2023, 06:45
Not good enough
I was the victim of ***** where I was held at gunpoint and made to pay someone. I reported this case of ***** to Absa more then 3 weeks now and I am still waiting for my money to be paid back.
70k is a lot of money. And I just keep getting messages that it’s still under investigation.
This is not acceptable, I have opened ******** cases against the people responsible and yet I am the person who is now after having a severely traumatic experience an struggling financially
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Replies (1)Absa's replyOfficial
03 May 2023, 09:20Dear Ryan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. Regards Pravesh Bejay Absa Bank Group Customer Care
Absa's reply03 May 2023, 09:20
Official
Dear Ryan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. Regards Pravesh Bejay Absa Bank Group Customer Care
