YN
Yolanda N
1 reviews | Active since Oct 2011
17 Feb 2016, 15:53
NOT GIVEN THE RIGHT ACCOUNT
I OPENED A NEW ACCOUNT WITH ABSA IN 9TH AVENUE RIVONIA. THE LADY WHOWAS RESPONSIBLE FOR OPENING MY ACCOUNT OPENED A PAY AS YOU TRANSACT INSTEAD OF VALUE BUNDLE WHICH COSTS R98. I HAVE BEEN BILLED RIDICULOUSLY AND I HAVE BEEN AT THEIR BRANCH SEVERAL TIMES WANTING REVERSALS. I ALWAYS END UP WITH NEGETIVE BALANCE NOWW AS I DO UNDERSTRAND THESE CHARGES IN PAY AS YOU TRANSACT
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Absa's replyOfficial
18 Feb 2016, 08:46Hello yo_Lander,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply18 Feb 2016, 08:46
Official
Hello yo_Lander,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,