AB
Andre B

1 reviews | Active since Feb 2012

11 Feb 2016, 07:22

Not getting my letter of closure

So...<br> <br> I paid up my account.<br> <br> Closed the account.<br> <br> Requested a letter of closure - 3 days down the line and I STILL have nothing - must I really go on my knees and beg for this??

0
Replies (1)
Absa
Absa's reply11 Feb 2016, 10:19
Official
Hello Fanatix88,

We apologise for the manner in which this matter was handled and for the delay in getting the matter resolved.

One of our resolution consultants will contact you and assist. Do expect communication soon.

Regards,

The Virgin Money Team