SN
Sinenhlanhla N
1 reviews | Active since Nov 2022
02 Jan 2023, 10:05
Not get help
Last month I moved from Absa to other bank (Because of Absa poor service) I have asserts that are financed with Absa so I went to the branch so that I’ll give them new banking details where they will debit from but couldn’t get assistance,okay I called Absa they gave me an email address where I’ll have to send my documents well I did that……I think I’ve sent more than 10 emails to Absa with my documents that they said I must attach but with no help aiy aiy I’m not happy with Absa at all
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Absa's replyOfficial
03 Jan 2023, 12:46Dear Sinenhlanhla, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply03 Jan 2023, 12:46
Official
Dear Sinenhlanhla, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,