Not even actionline works

In January I started the process of closing all our business accounts after 5 years of receiving the WORST service ever experienced from a bank. I am STILL trying to have these accounts closed. Customers have paid money into these supposedly closed accounts which was never paid to us nor refunded to the customer since the accounts were never closed as instructed. They continued to deduct bank charges from us for months after their *********** staff failed to close our accounts against the money paid into the accounts erroneously by customers. After tons of phone calls, emails and being passed around from one person to the other, all of them equally as ***********, I eventually lodged a complaint on actionline on 21 September which, according to their website, is supposed to have a resolution within 3 business days. To date no response has been received and when I phoned actionline this morning they supposedly have no record of my email. NOT EVEN THE DISPUTE RESOLUTION section of ABSA is competent or able to resolve any issues. This is one of the worst entities in our country to be dealing with and I will strongly advise anybody considering to bank with ABSA to think again!