1 reviews | Active since Aug 2014
Not Closing my Account
in 2013 I closed my student account at absa and moved to FNB. Late last year I received a message from absa's courier partner that they will be delivering a credit card from absa. I called absa asking why I'm getting a credit card since I don't have an account with them. Turns out that they never properly closed my student account. I then asked them to close it and they promised it is done. But now I am receiving emails regarding my absa credit card statement. Either Absa is *********** or they are doing this on purpose. If they do not stop this I will be forced to lay a complaint at the Ombudsman for Banking Service.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
