bM
busi M

1 reviews | Active since Jul 2013

02 Dec 2015, 21:29

Not answering the phone

Absa really they say they're are 24/7 they don't answer their phones,the answering machine kept saying the consultant will answer my call for almost 17minutes the phone went unanswered I have spent R110.00 on airtime<br> I can't recommend Absa really terrible experience maybe they've 1 consultant for the whole country

0
Replies (1)
Absa
Absa's reply03 Dec 2015, 15:08
Official
Hello busi.magasela ,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd