SS
Schellicca S
1 reviews | Active since Jun 2021
18 Jun 2021, 13:27
Not answering calls, or just DROPPING THE CALL
I have phoned 6 times after holding for 15 min. They either drop the call or dont answer!!! I spoke to a Natasha Scott and she also just dropped the call.
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Absa's replyOfficial
19 Jun 2021, 06:59Dear Schellicca, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-****0, I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply19 Jun 2021, 06:59
Official
Dear Schellicca, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-****0, I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care