JZ
Justin Z

1 reviews | Active since Jun 2016

06 Sept 2016, 12:56

Not acting in good faith

<p>I left South Africa in March this year to work in Europe. At the time I had my ABSA current account closed, but I owed about R7000 on the account. I set up a debit order of R1000 a month to pay off the ABSA account. Due to some technical mishap the debit order never worked. I didn't bother to check, which was foolish, but I also never received any correspondence telling me that the account was overdrawn. Two weeks ago the tenant at my property in SA scanned and forwarded a summons from Guthrie and Theron law firm (acting on behalf of MacRobert Inc) stating I need to appear in court for the money I owe ABSA. I immediately emailed back to the contact given in the summons stating that I am happy to make arrangements to pay ABSA the money. I had no response. I then emailed the general address for Guthrie and Theron. I had no response. The strange thing is I was a client of theirs when living in SA and always received very prompt responses. I then emailed MacRobert Inc. I have had no response. To me it looks like they are actively forcing me to default and have a court judgment set against me. This is very concerning. As stated, I ma happy to pay the amount I owe.</p>

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Replies (1)
Absa
Absa's reply06 Sept 2016, 13:47
Official
Dear Justin Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly. We sincerely apologize for any inconvenience caused. Kind regards Danzig Boyce Group Customer Care Absa Bank Ltd