EB
Emma B
1 reviews | Active since Mar 2010
23 Jul 2015, 17:46
Not able to repair Online Banking
Since 5 days ago I cannot access my online banking from my tablet or my laptop. When I log in I keep getting a blank white page. I have tried all available support avenues, call centre, went in to the branch etc, etc. I have tried on IE, Chrome and Firefox. Absa says that the fault is not on their side but I cannot even log in on the terminal inside the branch... If It does not get fixed within 48 hours I will move my accounts to another bank.
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Absa's replyOfficial
24 Jul 2015, 11:54Hello Ems,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply24 Jul 2015, 11:54
Official
Hello Ems,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd