SG
Salini G

1 reviews | Active since Nov 2017

16 Nov 2017, 05:34

Not a single response after a whole week

I am currently in Thailand and asked ABSA to update my RVN details to my foreign number on 09/11/2017. I received no feedback. I then sent a follow up email on 13/11/2017 and still received no feedback. I then sent a 3rd mail on 14/11/2017 requesting feedback and still have not received any feedback at all. I need to make urgent payments as soon as possible but ABSA service is pathetic!!!

0
Replies (1)
Absa
Absa's reply20 Nov 2017, 09:02
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd