LZ
Luan Z
1 reviews | Active since Aug 2018
26 Apr 2022, 10:40
NOT A HAPPY CUSTOMER WITH ABSA AT THE MOMENT!!!!!!!!!!!!!!!!
I received a disturbing email/phone-call regarding a credit card that closed in 2013. But now after close to 10years get a email/phone-call from attorneys stating that I owe money to ABSA. But nobody informed me of payment that is due or anything..But now after close to 10years get a demand to pay for something I don't own at all..This is absolute and utter ****. I demand a phone call and this sorted out pronto..
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Absa's replyOfficial
26 Apr 2022, 12:04Dear Luan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsPravesh BejayGroup Customer Care
Absa's reply26 Apr 2022, 12:04
Official
Dear Luan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsPravesh BejayGroup Customer Care