MS
Marlene S
1 reviews | Active since Apr 2014
11 Jun 2018, 11:19
Not a happy ABSA client
This new system that you need to go in to the bank to link your new devise(when you have a new cell phone. This is not working at all. The bank does not have the capacity to assist the walk in clients nor the time to waste with the appointment clients to do security codes, pass codes and pins.
Please rather use e-mails to send these security codes, with a few security questions.
This is the new age for technology, why do we still need to go in to the bank?
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Absa's replyOfficial
11 Jun 2018, 16:03Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.”
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply11 Jun 2018, 16:03
Official
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.”
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,