Nonsense *********** Absa.

I have recently complained regarding Absa taking out insurance cover on my behalf. I have lodged a formal complain on almost all of thier channels with no reply at all. Furthermore i recieve policy documents from Hollard for the policy which i know nothing about. Apparently they requested a policy confirmation from me which i have no knowledge thereof. I don't know how Absa wants me to tackle this matter but i request full amount refunded on my account as soon as possible. I will not default on my childs education because of *********** Absa people. I have been Absa client for so long that i am so flabbergasted by this kind of behaviour. I know what client service is and i expect that from Absa not this nonsense they have been providing lately.