GT
Gertrude T

1 reviews | Active since Mar 2009

16 Jul 2015, 16:29

nonexistent credits card billed

i was called by absa some months back to apply for credit card which i did , i phoned them and told them to cancel the application i ws told i will be charged R135 admin , i asked why and i was told cause i accepted .i them went to midrand to collect the card by force ,on collection i was told to submit some documents which i did but they never verified them so i ended up not taking their card . after all i did not want the credit card. now am receiving statement from absa of the card which i never qualified to receive, i dont even know what colour is their cards cause i have no account with them . this is called day light *******, i never signed anything or taken anything form them but i have to pay them monthly admin. this is ******** no wonder why few people have absa accounts

0
Replies (1)
Absa
Absa's reply17 Jul 2015, 08:38
Official
Hello su***xx,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,