FM
Fikile M

1 reviews | Active since May 2022

17 May 2022, 11:42

None payment of the estate late account

I submitted a claim for my late mother's estate a count in January but till now I haven't recieved the money and they told me they have a back log and I understood that but even today they are still busy . It's been close to 6months for something that only took plus minus 3 weeks.

0
Replies (2)
FM
Fikile M's update17 May 2022, 13:36
Reviewer Update
Thank you I hope this matter will be resolved,so that I can move on and have a closer that I deeply and desperately need
Absa
Absa's reply17 May 2022, 17:17
Official
Dear Customer 
 
Thank you for your posting.

Our office will provide you with feedback as soon as our investigation is concluded.

Kind regards 
Rezona Louw 
Customer Value Management 
Absa Bank Ltd