JA
Justin A
1 reviews | Active since Jun 2019
31 Oct 2022, 20:40
Non services
Dear JUSTIN
Your complaint reference C-***9 has now been closed. Please contact Basani Hlungwane 113 303 031 for further information
Please provide feedback on the service you have received.
Good OR Bad At Absa, we are committed to giving you exceptional service. Yours sincerely Absa
After my complaint on hello Peter. I was told I will have issues raised addressed. I have subsequently recieved this message saying it's closed. But have not received assistance with my requested information. I regret choosing this bank for this level of services . Non service , pretending to be handling it. Joke ( At Absa, we are committed to giving you exceptional service) I will take this matter externally cause clearly they just not bothered.
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Absa's replyOfficial
01 Nov 2022, 11:23Dear Justin Appollis, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.
I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. Regards,
Russell EdwardsCustomer Value Management
I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. Regards,
Russell EdwardsCustomer Value Management
Best regards,
Absa's reply01 Nov 2022, 11:23
Official
Dear Justin Appollis, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.
I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. Regards,
Russell EdwardsCustomer Value Management
I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. Regards,
Russell EdwardsCustomer Value Management
Best regards,