PP
PM P
1 reviews | Active since Nov 2009
11 Nov 2020, 10:25
Non-service
I've been trying to close my Absa account for years. My working hours are not compatible with Absa branch opening times, but this bank does not allow me to close it in any other way despite my pleading with my private banker (who is in another province).
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Absa's replyOfficial
11 Nov 2020, 12:52Dear Pieter,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply11 Nov 2020, 12:52
Official
Dear Pieter,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd