Non-Service

<p>On Wednesday, 19 July 2017, my grand daughter & myself called at the Bank at 10:15 to open a savings account.<br />Upon arrival we completed the register requested by a Male Consultant.<br />We sat and waited and noticed that there was only ONE Consultant attending to clients.<br />A second Consultant, two cubicles away was having a conversation with another Consultant, not showing any interest in assisting us. <br />The Female Consultant who took over from the Male Consultant did not make any further effort to provide any assistance. Another Client arrived after us & within 10 minutes left, as a result of not being assisted.<br />We eventually left the Bank at 10:35, unable to receive assistance to open an account !!!!!</p>