WN
Willie N
1 reviews | Active since Jul 2014
08 Nov 2022, 14:10
Non Responsive ANSA National Deceased Estates
I requested on 01/10/2022 that the accounts in the records of ABSA for 2 Deceased Clients be closed and the funds transferred to the Deceased Estate Accounts at Nedbank - to date nothing was attended to, which is frustrating and causing the Estates to take longer than the expected date.
The 2 Deceased Client Are:
C A White - Re: C-***7 *** ref:_00D1r1GluM._5005qCkY4n:ref H W Leach - C-******6 ref:_00D1r1GluM._5005q41Xgu:ref
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Absa's replyOfficial
08 Nov 2022, 16:04Dear Willie Nel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply08 Nov 2022, 16:04
Official
Dear Willie Nel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw