MM
Michael M

1 reviews | Active since Jul 2020

16 Nov 2016, 19:05

Non response - Internet Banking This is the 2nd posting. NON RESPONSe

<p>ABSA YOU ARE TRUE TO MY HEADING!!!</p> <p>ABSA REF. ********** - 3 weeks ago!!!! Person assigned to this matter Brittnet Kinnear. I sent all documentation regarding the matter. I have sent her two emails, she has not responded, as she said she would!</p> <p>I explained that your internet facility is not working for the SARS payments. I was told that someone will answer why the facility is not working for which I AM PAYING. I am waiting for ABSA to reimburse me the penalty from SARS and now the interest. ERROR is on your side!! Check my account and the procedures I followed, NO ERROR on my side!!! Just plain useless!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
Absa
Absa's reply17 Nov 2016, 09:23
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd